Privacy Notice
Version 3 · 17 October 2026
Westward Sands Solutions Ltd · Company No. C2025091200020 · Cochrane Village Guapo, 1725 Southern Main Road, Guapo, Point Fortin, Trinidad and Tobago · westwardsandstt@gmail.com · +1 (868) 275-6443
Who we are
Westward Sands Solutions Ltd ("Westward Sands", "we") is a private business-registration guide in Trinidad and Tobago. We guide you through registering your business, and you apply, submit and sign with the Companies Registry yourself. We are not the Registrar General, the Companies Registry or CROS. We are not attorneys-at-law, accountants or an Authorised Corporate Service Provider. We do not verify anyone's identity for the Registry, and we do not give legal advice.
This notice explains what we collect when you use our website and service, why, who sees it, how long we keep it, and your choices.
The short version
- We only collect what the Registry asks for, plus what we need to guide you and invoice you.
- Your documents are read on your own phone or computer. The words and numbers are picked out on your device, and you check each one. We keep your documents and what was read from them, so that our staff can check them with you.
- We never ask for your Companies Registry password or one-time password, and we will not use them if you send them. Your CRA PIN is different: it's an identifier, like a registration number, and we use it to add you on the Registry.
- Only our staff working on your case see your documents. Someone who referred you to us sees how your registration is going, never your documents or personal details.
- We do not sell your information, use it for advertising, or use it to train AI.
What we collect, and why
| What | Why | How we get it |
|---|---|---|
| Your name, email and phone | To guide your registration and contact you about it | You type it |
| Business details: the names you'd like, why, the activity, the address, the number of employees | The Registry asks for them | You type it |
| Details of each partner, director, secretary or owner | The Registry asks for them | Each person enters their own, through their own private link |
| Identity documents: birth certificate, photo IDs and a photo of you holding your ID | The Registry asks for them for your Companies Registry Account | You upload them |
| Details from those documents and from you: names, date of birth, sex, nationality, birth certificate PIN, ID numbers and expiry dates, BIR number, occupation, your mother's names, your home and postal address | The Registry's forms ask for them | Read on your device from your documents, or typed by you; you check each one |
| Your Companies Registry Account PIN (CRA PIN), an identifier like a registration number | So whoever files can add you on the Registry as a partner, director or agent | You type it on your link, or give it to us |
| Name reservation and registration numbers, notes on your case, and who did what and when | To keep track of your registration | As we work together |
| Invoices, payments and receipts | To account for the service | As we work together |
| Messages with us on WhatsApp or by email | To answer you | You send them |
| A scrambled form of your internet address | To slow down people trying to break in, never to identify you | Automatically |
Never collected: your Companies Registry password, one-time password or password-reset links. If you send one by mistake, see If you send us your login.
How your documents are read
When you upload a document, your browser reads the words and numbers on it, on your own device. The reading software comes from our own website; your document is not sent to any outside reading service for this. You then check each value, and fix any that were read wrong.
We store the document you uploaded, the values read from it and small cut-outs of the picture showing each value, so that our staff can check them with you.
Our staff may sometimes use an AI assistant to read a document that couldn't be read on your device. The assistant only sees the document it's given, each time it opens one is noted on your case, and anything it reads is marked as unchecked until you or our staff confirm it.
Your Account PIN
Your CRA PIN is an identifier, like a registration number. On the Registry, whoever files adds a partner, director or agent by their surname and CRA PIN, so we use it to add you on the Registry. We keep it with your case, and our staff working on your case and the person filing your registration see it. We never ask for your Registry password or one-time codes.
Who sees your information
- Our staff, for the cases they work on, using their own named accounts.
- Someone who referred you to us, if anyone did: your name, your business names, and how your registration is going. Never your documents, your personal details or your private link.
- The people on your registration: each partner or director enters their own details through their own link, and doesn't see anyone else's documents.
- The Registrar General's Department, with what you submit or ask us to submit.
- Service providers who host or deliver for us: Cloudflare (our website, database and file storage) and Google (our email, and video calls if we meet that way). They hold data for us and may not use it for anything else.
- Nobody else, unless the law requires it.
Your private link
Your registration opens from a private link we send you, with no password. Anyone who has the link can open your registration, so keep it to yourself and don't post it in a group. If you think someone else has it, tell us and we'll give you a new one.
How long we keep it
We keep your documents and details while your registration is under way, and afterwards only as long as we need them for our business and tax records. Ask us and we'll delete your documents and details, your CRA PIN included, unless the law requires us to keep them. Your Registry password and one-time password are never kept. A detailed schedule, with how long we keep each kind of information, will be published here.
If you send us your login
We will not open it, use it or pass it on. We will tell you straight away to change your password, record only that it happened (the date, how it came and what kind), and delete the message.
Your choices and rights
You can ask us to:
- show you what we hold about you
- correct it
- delete it, where we are not required to keep it
- stop a request you gave us that we haven't acted on yet
- withdraw your agreement to our Terms and this notice. We mark the record of your agreement as withdrawn rather than erase it, and we can't go on guiding you without it. Withdrawing doesn't by itself delete what you gave us: ask us to delete it too if you want that.
Message us on WhatsApp or email westwardsandstt@gmail.com. We'll confirm who you are without ever asking for your Registry login, and reply within 30 days.
Trinidad and Tobago's Data Protection Act (Chap. 22:04) is only partly in force. We follow its principles regardless.
Changes
If we change this notice we will give it a new version number and date, shown at the top, and tell you before a change affects information you have already given us. The next time you open your link, we ask you to read and agree to the new version before you carry on.